WildSteam Wellness ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your data when you visit wildsteamwellness.com or purchase from our store.
1. Information We Collect
We collect:
- Contact details (name, email, phone, shipping address) when you place an order or contact us.
- Payment information, processed securely through our payment provider (Shopify Payments / Stripe). We never store card details.
- Order history and preferences.
- Device and usage data (IP address, browser, pages visited) via cookies and analytics.
2. How We Use Your Information
- To process and ship your orders.
- To respond to your queries and provide customer support.
- To send marketing communications (only with your consent — you can unsubscribe at any time).
- To improve our website, products, and services.
- To comply with legal obligations.
3. Legal Basis (GDPR)
We process your data on the basis of contract performance, legitimate interest, legal obligation, or your explicit consent.
4. Sharing Your Data
We share data only with trusted service providers (payment processors, shipping carriers, email platforms) strictly for the purpose of fulfilling our services. We never sell your data.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined here, or to comply with legal, accounting, or reporting requirements.
6. Your Rights
Under GDPR, you have the right to access, correct, delete, restrict, or port your data, and to object to processing or withdraw consent. Contact us to exercise these rights.
7. Cookies
We use cookies as described in our Cookie Policy.
8. Contact
Questions? Email wildsteamwellness@gmail.com — WildSteam Wellness, County Cork, Ireland.